Shipping policy

Shipping & Delivery

How long will it take for me to receive my items?
Shipping options and delivery costs are calculated during checkout. 

Orders for delivery to an Australian Address:

• Please allow 10-16 working days for most urban addresses.

• Allow an extra 2 days for rural delivery.

For more information, please contact info@stoneycreekoutdoors.com.au

Do I have to pay import taxes or duties?
Possibly - this depends on the laws of your country. If any duty or import taxes apply to your order, you’ll be notified once it arrives in your country. You are responsible for paying any taxes or duties that occur.

I’m having trouble placing my order online. What should I do?
If you are having difficulties placing your order online, there are a number of options, you can call our Customer Service team on Free Phone to NZ: 1800 794 810
International Phone: +64 7 541 1557
Email: info@stoneycreekoutdoors.com.au